Following Recruiters On Twitter

I follow a few recruiters on Twitter in case they have an open gig. I often don’t have the time to troll Elance or other sites to try to find my next consulting adventure. So I’m sometimes hoping it’ll be tweeted to me.

I’ve noticed a few trends based on the tweets I’ve been watching for a few months.

1) Someone is looking for a Flash Designer? Really? Still? They didn’t get the HTML 5 memo? I think I’ve seen that tweet for months.

2) Recruiters are sometimes looking for recruiters. It seems like a biz that turns over constantly. That doesn’t instill confidence!

3) Companies are still looking for that platinum unicorn that is a UX genius, front end coder, knows Flash, Fireworks, and PHP. I wish recruiters would help those companies get real.

4) Companies should also get the hint that what they are looking for is potentially unreasonable when I’ve been watching the same job get tweeted for months. Someone needs to tell that hiring manager to look for a UX person, and then a separate designer and programmer. Then, they might actually fill their job, and get their project moving again. I always imagine that projects are standing still while they wait for these magical people to apply for these jobs.

Following recruiters on Twitter is mostly bizarre, but I’ll keep doing it, just in case something magical that’s a perfect fit for me gets tweeted out.


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My Relationship Advice Blog

Good news! I will stop yapping about dating and relationships here. :) In early 2011, a friend and I started a dating, relationship, and related safety advice blog called Stealthy Dating. Yeah, we invested nothing in the design. We wanted to focus on content. :) I had stopped blogging when I got busy, but with so much on my mind on that topic, I think I’ll pick it up again over there.

It wasn’t called “stealthy” because it was about sneaking around. It was called stealthy because in using online dating websites, we noticed how easy to was to pick out information about someone, Google them, and then find just about everything about their lives. So my friend was going to write about that… how to Google people, and how to write your own dating profiles so you are harder to Google. I was going to write mostly about my experiences, thoughts, and advice.

I have so many people around me in bad relationships that I tend to have a lot of dating advice. I’ll stuff it over there in Stealthy Dating. Enjoy!


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Ads Are Following Me Around The Web

Lately, I noticed a lot of ads for a company called Channel Advisor popping up on nearly every website I visit.

In the interest of full disclosure, let me say that I know who Channel Advisor is. I became aware of them in 2001. I’m not a fan. Many of my eBay consulting clients are not fans. So they are not a company I recommend. If you need what ChannelAdvisor does, I recommend that people check out Solid Commerce.

The ads are white, and have origami animals. Their slogan is now, “Be Seen.” OK, I see you. Since I’m not a ChannelAdvisor fan, I decided it would be fun to click on the ad every time I see it. If CA wants to advertise to me, they can pay for the pleasure. I was curious about how often it would be served up to me, and I was curious to see if ad systems would be smart enough to notice someone clicking on an ad over and over, and never hitting the goal page that shows that I followed through with whatever is their desired ad intent.

Short version: the ad system is not smart. I’m shown the ad between 4 and 10 times a day, each time on different websites. I’ve seen it on Pollstar.com, a site where you can look up what bands are touring, which has nothing to do with Channel Advisor’s services. I just saw the ad on a website joking that the day should be split in to metric units like 10 hours, 100,000 seconds, etc… Nothing to do with ChannelAdvisor.

Clearly, I fell into some sort of target audience. Google is showing this ad on any website I visit, even though the content has nothing to do with the advertised product. It must be some sort of run of the whole internet type of placement. But the more interesting thing is that Google has to know who I am. I’m logged in. My IP isn’t dynamic. And they’re showing this to me multiple times, even knowing that I’m clicking on it multiple times a day. I’ve probably clicked on their ad 30 times in the last week, maybe more, because I think it’s funny. :)

So attention Channel Advisor: Google is happily collecting your dollars for your clicks. They know I’m clicking on the ad at least 4 times a day, and they still show it to me many times a day. Day after day. An advertiser would hope that Google would know when someone is clicking on something for sport, especially since these are the only ads I have clicked on on the internet in probably years. You could easily collect behavioural data, and see what I’m doing: I’m running up CA’s bill with Google, and Google is letting me.

I am not sure of the solution, but I’d suggest looking more closely at your Adwords spending, and getting goals in there to see who reaches your goal pages.


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Seagate: 0, Geek Squad: 2. I Hate Seagate.

I am done with Seagate hard drives. I’m suggesting that to everybody.

In early 2010, I bought a Seagate FreeAgent little guy that held about 500G. By September, it was corrupted and unreadable. I went to Geek Squad in my local Best Buy, which was then Oro Valley, AZ. Steve was awesome, and for the cost of another drive + $99 for the data “transfer,” I got all of my data back in about 2 days. I had the data put on a little silver Western Digital My Passport (750G).

In spring 2011, I decided that I needed a super backup and archive drive for all of my client and music files. I went to Best Buy, and dropped about $200 for a Seagate 2TB drive. I was still floating in the happy days of my Seagate drives from the 1990s, but clearly, these are not those. By July, the drive was completely corrupted and unusable. I went to my local Best Buy, now San Bruno, CA, where Ryan gave me the bad news that they couldn’t recover the data. It had to be sent out to their facility in Kentucky, where they do the serious data recovery.

Meanwhile, I’m in emails with Seagate customer support, who are great ONLY at copying and pasting form replies about how frustrating it can be to lose data. Really! Yes, evidently it can be frustrating to lose 1.2TB of data on a brand new 2TB drive. I’m glad they mentioned that. And what will they do to help? Nothing. How did they feel about this being my SECOND Seagate in a row to go POOF while all of my Western Digital drives never had a moment of failure? They sent me a form email about how frustrating it can be to lose data.

Infuriating.

But on top of that, they also let me know that their data recovery can start around $1000 and run up to $2500, and would I like to send my drive in. Absolutely not.

Long story short, Geek Squad in Kentucky just called me. They were able to recover ALL of my data except 54MB. Fantastic! To only lose 54MB out of 1.2TB is amazing. However, it cost me $500 for their “level 2″ recovery service. This means that a $100 or $200 Seagate drive really costs hundreds more, once you factor in the data recovery, not to mention the time lost. It’s October, and my 2TB Seagate drive was failing in July. Geek Squad has had it about 6 weeks.

And yes, they recovered it to a Western Digital 2TB. Seagate can go suck it FIRST for having drives that are evidently prone to failure, and second for giving the worst and most uncaring customer “support” I could have imagined.

Am I doing something so special with these drives? Not that I know of. I haven’t put them in the dishwasher. I use them connected to my main laptop or my netbook to work on files. I would think that they are supposed to store files and let me work on files. I didn’t think I was doing anything special. And yes, I always do a proper eject or total system shutdown before I remove them. So let’s not blame me, please!

What else am I doing now? I’m using SpiderOak to back up to the cloud. That way, if a drive dies, I will have all the important stuff in the cloud. SpiderOak is like Dropbox in that it can backup, sync, and share, but it’s better in that it can handle external and networked drives. You get 2G for free, and then they charge around $10 per month per 100G. Based on what I’m paying for data recovery, I will buy a few hundreds gigs on their cloud to know that I don’t have to do data recovery ever again.


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The Curse Of The Double Fantasy

Wow! A post I wrote a few weeks ago about relationships is my most read blog post since the Stik debacle! So I’d like to say something else that has really helped me.

Some years ago, I read a blog post that discussed what potential does a romantic relationship have? Say you’re in a relationship, and it’s not going that great… what is that relationship’s POTENTIAL? I think it’s something we’ve all wondered.

The blog author basically said that a relationship only has the potential to be exactly what it has been so far. We make up stories in our head like oh, when he stops drinking, or oh, when she gets a job, things between us will be GREAT. There’s always something that might happen in the future that’ll make this relationship right.

I Call This The “Double Fantasy.”

The first fantasy is what you hope might happen to your partner… he stops drinking. She gets a job. He loses the weight. She gets off her meds… or she gets back on her meds. This is a fantasy because we don’t know that this will EVER happen. It’s something WE want to happen, but that doesn’t mean it will, and it doesn’t mean it’ll happen the way we’d imagine or prefer. That’s what makes it a fantasy. It’s a roll of a die if what we want to happen will possibly happen exactly the way we wish it would.

The second fantasy is how great you imagine the relationship being when (IF) the first fantasy actually happens (which is often unlikely). You imagine at that point, she’ll really love you, or he’ll pay more attention, or she’ll want more sex, or he’ll open up, or she’ll treat you the way you want… The reality is that THAT may never happen either! Even if the first fantasy actually came to be, that does not automatically mean that the result or outcome is the one we dreamed up. The outcome could be something different than our fantasy. There could even be NO change at all.

The Right Relationship Feels Right

You’ll know you’re in the right relationship when you’re happy. Seems obvious, right? Yet if your answer to, “Are you happy?” sounds something like, “I hope to someday be,” then not only are you NOT happy, but you are probably in Double Fantasy-land. You have probably imagined a future what-if-on-top-of-a-what-if that will be nearly impossible to attain. You’re hoping that you roll the greatest dice roll in history, and your Double Fantasy comes true.

This also takes you out of the present, and puts you in a dreamy, unknown future that is completely out of your control. Why is it so out of your control? Because it has to do with what someone else may or may not do, and how that person may or may not change in response to something they do or don’t do! You don’t get to control ANY of that. If you could control it, it would already be exactly the way you wanted it.

Live In The Now

If you have to look to a possible future to hope your happiness is there, or you’re looking at the past for where your happiness is, then you’re not living in this moment.

I once asked my parents why they never divorced, and my mother’s answer was (at the time), “Well, we’ve put 33 years into it.” One would hope she’d say something like, “I deeply love your father, and look forward to spending my whole life with him.” For her, it seemed to be a matter of well, we have a history and a past, so we’ll just keep doing this.

Another unhappily married person I know has told me that he has history with his wife, and that should count for something. It does. It is a reminder for you of exactly what you can expect from your wife: more of what you have been getting from her already… which he tended to describe with words like “hurt” and “frustration,” and he was probably being kind. That past and history you want to hold on to… was it that good? If you consider yourself unhappily married, you’ve plotted your marital exit, or you have ASKED for a marital exit, your past with your spouse was probably not that good… and I’d say the future ain’t so bright. Why are we holding on to that? Why are we putting glue on our house of cards?

Keep A Journal

Create a journal with two columns for each day. Column 1 is your list of what things your partner (boyfriend, girlfriend, or spouse) did that made you feel truly loved, adored, respected, desired, deeply connected to your partner, and and all-around good. Column 2 is your list of what your partner did that day that made you feel annoyed, hurt, rejected, doubtful, ignored, belittled, or abandoned. Do NOT put things in column 1 that any friend or acquaintance might do such as “bought you a soda” or “held the door for you.” We’re looking for the things a life partner does that make you feel really special and connected to someone you’d consider as your life partner. Then again, if “he bought me a soda” is the brightest spot in your day’s interactions with him, that should tell you something.

Do that for two weeks, and then go and read your two weeks back, straight through in one sitting. Which column has more in it?

That also will tell you who your partner truly is, not the fantasy you have created around the “potential” that partner has. I am FAMOUS for dating people where I tend to see the potential, and I sometimes ignore the reality. I fall in love with my own fantasy of who he might be when ________. Maybe today, someone can learn from my mistakes and these ideas, and get themselves out of something negative, abusive, or just not right for them.

I promise I won’t turn the Brass Flowers blog into a dating advice column. But since that last post was so popular, and I got so many private “thank yous” on it, I figured I might say something else about love and relationships. I know that some day, I will get it together with the guy out there who’s my “meant to be,” and I won’t need fantasies or what ifs. He will just be right for me, in every moment. That person is out there for you. You don’t need to wait for the person you’re with now to magically turn into the person you really wish he or she were. I wouldn’t want someone waiting for me to turn into somebody else. I want someone to love me as is!


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Facebook Says Don’t Be Evil

I attended the Facebook f8 Developer Conference last month, and one moment stands out to me above all the sessions I listened to.

A Facebook staffer doing a presentation said to the audience, “Your users should be proud of what your app posts to their walls, not surprised by it.”

I really liked that he said that. We all know there is a serious problem with apps that get people to allow them to do all sorts of things. This wouldn’t be so rampant if people actually READ what permissions these apps wanted, and then said, “Hell, no.” But people keep clicking allow without reading that apps will post to my wall, post to my friends’ walls, collect data on my friends, etc…

To me, that’s Facebook firing a shot at those types of apps and developers. Maybe it’s selfish, and Facebook doesn’t want anybody else grabbing too much of the social graph. Maybe it’s because enough of those apps, and people might actually decrease their usage of Facebook out of fear of what their account is posting, or out of frustration with what other accounts are posting.

If you read my posts on Stik, shown here in reverse chronological order, you know I’m against evil apps, especially those looking to mine your friends’ data. If you want to give up your data because you couldn’t be bothered to read a set of permissions before clicking “allow,” go ahead. But don’t put MY information out there because of your laziness. In reality, an app shouldn’t be able to do this. I’m still bothered that I can’t try to have myself removed from Stik without logging in… which means allowing them into my Facebook account… which is the opposite of what I was shooting for.

I hope Facebook will eventually crack down on things like this, and I hope developers will get the message to build apps that people are proud to allow, rather than ones that make people surprised and confused.


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Get To Know My Twitter Accounts

I have a mountain of Twitter accounts. Today, I’ll introduce you to some of them in case there are any you’d like to follow/add to a list/interact with! Click logos to hit that Twitter page.

brassflowers is the account for this site. There are blog post feeds from me and other UX resources. And I tend to interact a lot here, so come say hi!

dlev is as close as I get to a personal twitter account. :) I don’t say much, but I do banter a bit with friends. And there are feeds for my blog posts.

checkinonme is the account I use for my automated personal safety startup, CheckInOn.Me. It has some blog posts, but it’s mostly me interacting with people tweeting about safety or interested in our services.

aswas is the account I use for my web design shop, As Was. It’s mostly a feed of blog posts and eBay announcements (since many of my clients are eBay sellers).

yourppl is the account I use for my music biz, We Are Your People. It’s mostly feeds from various music sources.


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How To Get People In Or Out Of Your Facebook Ticker

I think I may have stumbled on the answer! The pot of gold! After all this time, wondering how the heck to get people I REALLY like out of the damn ticker! I couldn’t believe how many interesting and important posts I was missing. Yes, that’s not sarcastic. I keep my friends list small, and I care about everybody on it.

And I couldn’t figure out how Facebook decided that this guy’s posts would be in the ticker, but this would be in my main stream… or that something was in the ticker, and then 20 minutes later was in my main news feed. Infuriating, especially to a UX person looking for the logical way this was set up OR the intuitive spot where I get to control it.

I just noticed this when I clicked on the down arrow to the right of a post:

I am not swearing this is the solution since I haven’t messed with it long enough. But this SHOULD be the solution.

Right now, Tony is marked as “most updates.” This means that sometimes, he’s in the ticker, and sometimes, he’s in my main feed. I do NOT understand the “important” ones. Who determines that? I don’t remember a spot where I could mark a Facebook post as important (to me). I’m also not sure what marking something as a top story means. If I’m already looking at it, I don’t need it re-ordered.

Yes, I still wish the Facebook news feed were just chronological. That’s how I think. I don’t think “important friends first” or “popular posts first.” A post with lots of likes may not be the one I find most important. I’m me! I’m unique! :)

I then found something similar but even more nitty gritty granular when you mouse over Subscribe on someone’s profile page. Dear Facebook, why all the Easter Eggs?

So it looks like here, I can go a bit more wild, and decide exactly what I want to see from someone.

Even under the “old Facebook,” I managed to miss a few pregnancies, a few hospitalisations, and a few deaths. I just didn’t notice 1 or 2 posts where this was mentioned, and then I’m way out of the loop. So Facebook now hiding stuff in the ticker is killing me, especially since ONLY what’s in my main news feed seems to be what comes through apps like Hootsuite and FriendCaster.

I hope this will help me get my fave people back 100% in my stream, and the rest can hang in the ticker. But I shouldn’t have to guess. Good interfaces are intuitive.


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I’m At The X.Commerce Innovate Conference

In case you’re looking for me in particular, or in case you might want a UX/UI, branding, marketing, or process flows consulting, look for me! Tweet me @brassflowers so we can find a time to talk. I have a range of clients, but love working with startups and developers on fresh ideas, great UI, and making things beyond obvious to use.


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Do We Have Any Privacy?

My friend, Joe, recently wrote this blog post about privacy. I think I might be the tech savvy friend who couldn’t believe he was Foursquaring his home address. :)

And his post made me think. What IS private? Is there anything you can’t Google about someone? Does shredding everything matter?

When it comes to the internet, I’ve pretty much given up on the idea that I have anything to hide from Facebook, Google, or my internet service provider. In theory, and certainly between them, those people could know everything from my innermost thoughts to what I look for online to how much is in my bank accounts. They’d know where I live because I have to type it everywhere.

I remember in 1994, I knew a guy who worked at some ISP, so he was some techy admin guy I couldn’t make much sense out of. One day, he wanted to prove a point about privacy, and emailed me all the info that was on my driver’s license. In 1994. Didn’t need Foursquare, Facebook, or Google. He had found some way in to the Motor Vehicle database for our state, and easily found my info, which included home address and birthday. Probably Social Security Number. He never did anything with it, but he sure made his point. And I bet it’s even easier now.

I have a friend who works in the music biz. He has his AT&T-given email address on his Blackberry. He uses no social media or apps. Has no website. Owns no domain names. When I put him into Google, I get like 2 web pages on him, both blog posts from people saying they had recently met him. Nothing else. That’s amazing, so it “can be done.” Still, my friend, Joe, would be right. If his name is on a mortgage somewhere, that’s probably something people could find.

So he’s mostly off the grid, but the price of that is being off the grid. Most of us are looking for connection and interaction, so we want to be on the grid. All the time.

Let me know in comments your thoughts on privacy.


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